Hampton Inn & Suites Watertown

1 Clean, modern room, friendly, helpful staff, convenient location near Walmart

1 Pool often overcrowded, strange closet door design

The rooms with a nice decor.

The breakfast is free and excellent served with pastries and yogurt, as example.

The bed was way too firm, but the check-in process was easy.

Thank you for a good stay. The hotel is a gorgeous one, it offers great breakfasts and excellent location close to everything. The room is spotless and brand-new and with iron/ironing board, a work desk and a couch bed. The staff is very FRIENDLY and caring at all the levels. The services are friendly, including a clean pool. Moreover, they offer free Wi-Fi which allows me to work throughout the property.

The free breakfast with higher quality was a pleasant surprise.

The staff seemed confused about payment, which intensified my frustration. I expected a quick resolution, but instead, it felt chaotic and disorganized. Not to mention, the bed's firmness was unbearable. I can't believe how unfocused the staff was when issues arose.

The staff was extraordinarily cute, especially Jill at the front desk, who assisted me efficiently with my check-in. I loved the variety offered at breakfast, where the warm, delicious options never disappointed.

None to mention.

This place is all smoke and mirrors, honestly. The bed was so hard, i could've slept on a rock, and to top it off, check-in was a complete mess with a staff who seemed surprised by my prepayment. I woudl ve loved a room upgrade for my troubles, but apparently, that's asking too much here.